Shipping Partners

Divahs collaborates with leading shipping partners to ensure your orders are delivered safely and efficiently. We work with Shiprocket to facilitate the delivery of your products on time.

Delivery Timelines

Our standard delivery time within India varies depending on your location and the shipping partner’s efficiency. On average, you can expect your order to be delivered within 3 to 5 business days. However, please note that delivery times may extend during peak seasons or due to unforeseen circumstances. We strive to keep you informed of any possible delays.

Shipping Charges

Divahs offers FREE shipping on orders with a total value of Rs. 599 or more when using online payment methods. For orders below this amount, there will be a nominal flat shipping charge of Rs. 70. Please note that we do not offer free shipping for orders paid using the Cash on Delivery (COD) method. Cash on Delivery (COD) is available at Rs. 25 per order. You can conveniently review the applicable shipping fee during the checkout process.

Tracking Your Order

Once your order has been dispatched, you will receive an email confirmation with the tracking number and the details of the courier company responsible for handling your order. Typically, you can begin tracking your package 24 hours after your order has been dispatched. Please note that some delays may occur due to factors beyond our control, such as technical issues with logistics companies, disruptions caused by weather conditions, force majeure events (e.g., strikes, lockouts, server disruptions), and more.

International Shipping

At this time, Divahs only offers shipping within India. We do not support international shipping.

Restrictions

Regrettably, certain pin codes may not be serviceable due to logistical constraints. We apologize for any inconvenience this may cause. We recommend reviewing pin code restrictions of our delivery partner https://www.shiprocket.in/ before placing the order to confirm whether we can deliver to your location.

Returns and Exchanges

If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will provide guidance on how to return the product, and we will arrange for a replacement or refund as appropriate. However, for health and safety reasons, we cannot accept returns for food products that have been opened or used.

Contact Us

For any questions or concerns related to our shipping and delivery policy, please do not hesitate to reach out to our customer support team:

• Email: hello@divahs.com
• Phone: +91 8688424726

We are dedicated to providing assistance and ensuring a pleasant shopping experience.